FAQs
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Can I get my pet’s medication refilled or do I need to bring my pet in for an appointment?
Some medications can be refilled without an exam. However, we cannot dispense medication for a pet we have not examined within a calendar year for legal reasons. Our staff can…
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Am I allowed to hold my pet? Any why is my pet sometimes taken to the treatment room?
For liability reasons, our staff will usually assist the doctor for any injections, treatments or procedures. This ensures the comfort and safety of your pet as well as our staff.…
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Can the technician help me or see my pet?
Absolutely! Our technicians are skilled, educated and more than capable of answering your questions or assisting your pet. Since Dr. Askew can only see one patient at a time, technician…
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Do I need an appointment?
Yes – we do see patients by appointment. This helps us keep on schedule so that we can minimize your wait time. Although every effort is made to see each…
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What do I do in case of emergency?
If your pet has an emergency during business hours, please call to make sure that the doctor is available to see your pet and that we are prepared for your…
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What are my payment options?
Payment is expected at the time of service. New clients can submit payment by cash or credit card. Established clients may also pay by check. We accept Visa, MasterCard and…
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As a new client, what can I expect on my first visit?
Please plan to arrive a few minutes prior to your appointment time so that you can complete the registration forms. To ensure your pet’s safety, a carrier or leash should…
